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Architecture Services

Service Name	Description	Output
Operational Planning Service	The operational plan guides the annual resource allocation of the Organization. It implements the direction set in the strategic plan and aligns with Management and Board annual priorities. It is a basis for performance measurement and reporting and individual performance agreements. It provides a basis for resource balancing. It documents and provides a framework for management of in-year changes. The plan will also provide the framework for access to, and communication of, plan content/reports.	Planning decisions/resource allocation (reflecting priority setting), basis for tracking and measurement of projects and services to be undertaken.
Strategic Planning Service	The Strategic Plan uses "as is" views and analysis to define the "case for action" and the "to be" views to help define the vision for the enterprise. This service manages the Strategic Planning service in concert with the clients management team to deliver all necessary elements of the plan including facilitation of communications, staff and client engagement and implementation strategies to be detailed in operational plans. The resulting plan should contain: An "as" state identified and analyzed to create an urgency for change - examine competitive realities, identify the crisis or opportunity A "to be" state to set a direction - the vision - to help direct the change A common language which helps the change management team develop a powerful guiding coalition with a common understanding of the issues and the vision Communication of the Vision - the plan and implementation actions to communicate the vision and the case for action including benefits to all that will accrue. A plan to empower and engage staff to act on the Vision and strategies and actions to remove obstacles, change systems than undermine, encourage risk taking and innovation A implementation plan for and to create short term successes - visible improvements, recognition and rewarding of key employees How to consolidate improvements and produce more strategic change - including how to use increased credibility to change systems, structures and policies that don't fit; ensure staff can and will implement; design new projects, themes and change agents Longer term implementation including institutionalizing of the New Approaches - This will link and articulate new behaviours and new successes; develop the means to leadership development and succession	Forum for and Record of decision-making about strategic direction of the organization; Analysis, reporting and assessment of progress, Guide for operational plans