Performance Management

  • That which cannot be measured cannot be managed is fundamentally true
  • It is equally true that if you can't understand something you are going to have trouble finding what to measure
  • Performance management must be rooted in a firm understanding of the business - how it is working and performing now and how it could work and hence perform in the future
  • An enterprise business architecture approach to performance management ensure the necessary level of understanding in order to manage performance
  • Performance measure at all levels of business detail is an inherent part of the architecture.
  • See how this more structured approach, which is fully compatible with program logic and "dashboard" approaches, can revolutionize the way you understand and measure both performance of your business, the individuals within it, your partners and suppliers all of which your business depends upon.